Privacy policy

Last updated: March 2026

At AUREUS FIRE LIMITED, protecting your personal information and respecting your privacy is a priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

Personal Information We Collect

When you visit our website, we automatically collect certain information about your device. This may include:

Web browser
IP address
Time zone
Cookies installed on your device

In addition, as you browse the website, we collect information about:

Pages or products you view
Websites or search terms that referred you
How you interact with the website

When you make or attempt to make a purchase, we collect:

Name
Billing address
Shipping address
Payment information
Email address
Phone number

This is referred to as Order Information.

How We Use Your Information

We use the collected information to:

Process and fulfill orders
Handle payments and shipping
Provide invoices and confirmations
Communicate with you
Detect and prevent fraud or risk
Improve and optimize our website

We may also use your information to send you marketing or promotional content, in line with your preferences.

Sharing Your Personal Information

We share your personal information only when necessary, including with:

Payment processors
Shipping providers
Website, analytics, and marketing service providers

We may also disclose your information to comply with legal obligations or protect our rights.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience and analyze traffic.

You can disable cookies through your browser settings, but this may affect certain website functionalities.

Data Retention

We retain your order information for our records unless you request deletion, unless we are legally required to retain it.

Your Rights

If you are located in the United Kingdom or the European Economic Area (EEA), you have the right to:

Access your personal data
Request correction or updates
Request deletion of your data

To exercise these rights, please contact us using the details below.

Data Security

We implement appropriate security measures and follow industry best practices to protect your personal information from unauthorized access, misuse, or disclosure.